privacy & security

Protecting your privacy is important to us. We strive to keep your personal information confidential. Please read the following policy carefully to learn how we handle your personal information.
We use your personal information to give you excellent customer service, to provide you with convenient access to our products and services. You may also visit our site anonymously.
If you choose, your personal information may be used to notify you with news of the latest arango or arango-design.com product, events, exhibitions, special offers, etc.

how we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase, register on-line for an instant purchase, or use our gift registry.

arango inc. and arango-design.com work with other companies to help provide you with products and services, we may provide them with your information. For example, we give shipping companies information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with our policies.

how we protect your personal information
arango-design.com safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

arango-design.com uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. When making purchases with arango-design.com, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, Internet Explorer, or Mozilla Firefox, doing so protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

access to your personal information
You always have access to the information we have about you. To review and update your personal contact information, simply log in under your account.  

collecting other personal information
When you browse arango-design.com, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.