terms & conditions / store policy

Please read the following terms and conditions carefully before using this web site. As a responsible user of arango-design.com you agree to our terms and conditions. If you do not agree, please do NOT use this site.

copyright
The entire content of this site, including but not limited to text, graphics or code is protected as a collective work under worldwide copyright laws, and is the sole property of arango-design.com and arango, inc. The collective work includes works that are licensed to arango-design.com and arango, inc. Permission is granted to electronically copy or print hard copy portions of this site for the sole purpose of placing an order with arango-design.com or arango, inc. Any other use including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited, unless authorized by arango-design.com or arango, inc. You also agree not to alter or modify any proprietary content downloaded from the site.

your account
You are responsible for maintaining the confidentiality of your account and password, and you are responsible for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may only use arango-design.com with a parent or guardian. arango-design.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders, at our discretion.

order status
You may login using your email address and chosen password to view order history, print receipts, pick up tracking information and details regarding your order.

payment
arango-design.com and arango, inc. accept major credit cards: American Express, Mastercard, Visa and Discover. Please provide the exact spelling of your name, and correct billing address and phone number as used by your issuing credit card company or bank. If your information cannot be verified, the order will be cancelled. In order to avoid cancellation you may pay via wire transfer. Should you be shipping to an address other than your billing address we suggest you register that address with your credit card company or bank, or you may opt to make payment via wire. If card authorization is not confirmed or a change is made to your order, you must re-enter your card information in order to re-authorize the payment amount. Payment for orders taking longer than 3 weeks will only be collected after your agreement and confirmation of the lead-time.

U.S. orders over $1000, and all international orders must be paid via wire transfer fee will apply.

sales tax
arango-design.com and arango, inc. are located in Miami, Florida and charge 7% sales tax on orders shipped within Florida. No sales tax is charged when shipping to all other states within the United States or to locations outside the U.S. arango-design.com expects you to comply with current laws in your state regarding purchases over the internet.

returns
Merchandise purchased from arango-design.com may be returned for store credit or exchange within 14 days of delivery only if accompanied by the original receipt, in original condition and in the original packaging. Returns must be authorized by a store manager. Contact arango design store to receive a return of merchandise authorization number ( RMA#), the RMA# must be displayed on the mailing label. Returns received without authorization may be refused or if accepted, will be subject to 25% restocking fee. Non-stock items and special order items are not returnable. Returns must be properly packed and sent to: arango design 4740 sw 74 ave, miami, fl 33155. Refunds may be issued at our discretion as an arango credit or in same tender as original purchase. Shipping costs will not be credited or refunded.

arango credit is valid for one year from date of issue. Thereafter, unused credits are forfeited. Claims for defective or damaged items must be filed with the shipping company ie; UPS, USPS or Fedex within 3 days of delivery or they will not and cannot be processed. Please inspect your items immediately upon delivery.

changes to terms and conditions and to site
arango, inc. and arango-design.com reserve the right to modify or change terms of use of this site without prior notification. Prices are subject to change without notice, should a product be listed at an incorrect price, we reserve the right to refuse or cancel any order placed at an incorrect value.

user warranties
In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.

disclaimer of warranties
You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an "as is" and "as available" basis. arango, inc. nor arango-design.com make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site.

indemnification
You agree to indemnify and hold harmless arango inc, arango-design.com, its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys' fees, made or incurred by any third party arising out of or related to your use of this site.

termination
We reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information in which case we will advise the authorities.